AMERICANA CASINO PRIVACY POLICY
Last review: 20 NOVEMBER 2024
Introduction
This Privacy Policy of Dream Gaming Entertainment, Inc. (“we”, “us”, “our”) outlines how we collect, use, protect, and share your personal information when you use our https://www.americanacasino.com/ website (“Platform”). By accessing or using our Platform, you consent to the terms of this Privacy Policy. Our Platform periodically updates this Privacy Policy to reflect changes in our data practices or applicable laws. We will notify users of any significant modifications, and continued use of our services will constitute acceptance of the revised policy.
If you have questions or concerns regarding this Privacy Policy, you may contact us using the details provided within this document. This policy also identifies our designated data controllers, responsible for overseeing data compliance, along with their respective contact addresses.
Thank you for trusting us with your information. We are committed to transparency and privacy protection in all our services.
Information Being Collected
We collect various types of information to provide, improve, and secure our services, comply with legal obligations, and enhance user experience. Below are the categories of information collected:
Personal Information
Contact Information: Includes your name, address, email, and phone number.
Identification Details: May include your date of birth, gender, and nationality.
Account and Transaction Data: Covers account login details, payment and transaction information, and bank account details as necessary.
Sensitive Identifiers: In some cases, we may collect biometric data (e.g., facial geometry) or identifiers like passport or driver’s license numbers, particularly for verification and compliance.
Device and Internet Activity Information
Device Data: Information about devices used to access our Platform, such as device type, IP address, browser type, and operating system.
Usage Data: Details about your interactions with the Platform, including pages visited, time spent on pages, navigation patterns, and other behavioral metrics.
Tracking Technologies: We use cookies, pixel tags, mobile device identifiers, and event tags to track and improve user experience. For advertising, these technologies allow us and our partners to tailor ads based on browsing activity.
Communication and Interaction Records
Support Interactions: Details from communications with customer support, including chat logs and emails, for quality assurance and training.
We take measures to ensure the accuracy and security of your data. Please be aware that our Platform may contain links to third-party sites, each with its own privacy practices. We advise you to review these independent privacy policies as we are not responsible for their data handling practices. Additionally, our Platform does not currently respond to Do-Not-Track signals due to the absence of industry standards.
Collection and Purpose of Processing
We collect personal information from users through various methods to provide, improve, and secure our services. We also process this information in alignment with legal obligations and business purposes. This section details how we collect your information and the purposes for which it is processed.
How We Collect Your Information
Direct Collection: We gather information directly from you during our Platform visit.
Automated Collection: Information is collected automatically through technologies such as cookies.
Purposes of Processing Your Information
Service Provision: To operate our Platform, provide requested services, facilitate financial transactions, manage accounts, and support user engagement with features, promotions, and content.
Customer Support: To respond to inquiries, handle complaints, and ensure quality service through training, recording, and improving customer interactions.
Legal and Compliance Obligations: To comply with applicable laws, including fraud detection, anti-money laundering, and data security requirements.
Data Security: To ensure data security through secure processing practices, prevent unauthorized access, and maintain user trust.
Disclosure of Personal Information
Service Providers: We share personal information only with trusted third parties essential to our operations, including payment processors, technical support, and marketing services, under strict confidentiality agreements.
Legal Requirements: Personal information may be shared if required by law, such as for regulatory compliance or legal obligations.
No Selling of Information: We do not sell, trade, or rent personal information to third parties.
We make every effort to collect, use, and process information responsibly, transparently, and in a way that safeguards user privacy and aligns with applicable privacy laws.
Retention of Personal Information
We retain your personal information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. This period is determined based on a variety of factors, including:
Purpose of Collection and Processing
Personal information is retained for as long as necessary to provide our services, fulfill the original purpose of collection, or meet other business-related purposes.
We may retain data to meet operational requirements, maintain system security, and support our business functions, including quality assurance and user support.
Personal information may be retained beyond the original purpose of collection to protect against potential claims or to meet requirements related to ongoing or anticipated legal claims, investigations, or disputes. Once data is no longer required for these purposes and no longer subject to legal retention obligations, we will either permanently delete it or anonymize it to ensure that it cannot be used to identify you. For residents of California and certain other jurisdictions, specific retention periods for various categories of personal information may apply.
Data Sharing
Purpose of Data Sharing. We may share personal data with selected third parties to support service provision, meet regulatory requirements, and fulfill operational needs. Sharing is conducted with service providers involved in technology, data storage, payments, and marketing services. Additionally, data sharing may occur in connection with corporate transactions such as mergers, sales, reorganizations, or other similar events.
Legal and Regulatory Compliance. Data sharing may be required in response to lawful requests or as part of regulatory compliance obligations. We cooperate with law enforcement agencies, regulatory bodies, and other authorities to ensure adherence to legal and regulatory requirements.
Protection of Personal Information. We prioritize the protection of personal information and ensure that any third party receiving data is obligated to protect it and use it only for authorized purposes. When transferring data internationally, we implement necessary safeguards, such as contractual protections, to maintain high standards of data protection.
Biometric Data. In cases where biometric data, such as facial recognition, is collected for identity verification, this information is processed and stored by authorized third-party providers with appropriate data retention policies.
Corporate Transactions. In cases of business transitions, including mergers, acquisitions, or bankruptcy, user data may be transferred to the new controlling entity, which will be encouraged to comply with this Privacy Policy or a comparable level of data protection.
Privacy Rights Clause
In accordance with applicable laws, users have rights related to their personal information, including the right to access, correct, delete, and control certain uses of their data. Users also have the right to object to specific types of data processing, particularly for direct marketing purposes, and to withdraw consent where data processing is consent-based.
Users may request access to their personal data and, if necessary, request corrections to inaccurate information. Additionally, users can request deletion of their personal data, except where legal obligations require us to retain it. We provide users with options to opt out of marketing communications at any time. Users can manage their preferences through unsubscribe links in emails, account settings, or by contacting us directly. Opting out of marketing does not affect service-related or legally required communications.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information is collected and shared.
The right to request deletion of personal information, subject to legal exceptions.
The right to opt out of the sale of personal information.
The right to receive information on disclosures for direct marketing purposes.
To exercise any privacy rights, users may contact us via the contact details provided in this policy. For verification and security purposes, we may request additional information to confirm user identity. We aim to respond to verified requests within the legally required timeframes.
Security Measures
We implement physical, electronic, and administrative safeguards to protect the confidentiality, integrity, and security of your personal information. These measures include limiting physical access to our servers, using electronic security protocols, and employing password protection to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. Our security protocols are reviewed and updated regularly to reflect advancements in technology. While we take reasonable steps to secure data transmitted over the internet, no data transmission can be guaranteed to be completely secure. Therefore, any transmission of personal information is at your own risk. We are not responsible for unauthorized access, interception, or breaches of data security that may occur beyond our control. The security of your account also depends on you. We ask that you maintain the confidentiality of your password and account login details. If you suspect unauthorized access to your account, please contact us immediately. Do not share your password or allow others access to your account. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable legal requirements.
Protection of Children’s Privacy.
Our services are not intended for individuals under the age of 18, and we do not knowingly collect or maintain personal information from minors. Our policy is to delete any personal information that may be inadvertently collected from individuals under 18 years of age as soon as we become aware of it. If you believe we have collected information from a child, please contact us immediately so we can take steps to delete it.
Policy on Do-Not-Track Signals
Our website currently does not respond to "do-not-track" (DNT) signals from web browsers. We are monitoring developments in DNT standards and may revisit this policy in the future as an industry standard for DNT signals emerges.
Legal Compliance with Children’s Privacy Regulations
We are committed to compliance with all applicable legal requirements, including the Children’s Online Privacy Protection Act (COPPA). If notified that we may have collected personal information from a minor, we will act promptly to delete the information and address the concern. Additionally, we encourage users to notify us if they suspect that a minor has provided personal information on our site.
Contact information
If you have any questions, concerns, or comments regarding this Terms of Service or our please contact us: